Privacy policy

Privacy Policy

At Corthane, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you visit corthane.shop, place an order, contact customer service, or otherwise interact with our website, and how that information may be used.

Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number, where applicable
  • Order and purchase details
  • Payment-related information
  • Customer service communications
  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide our products and services.

How We Use Your Information

Your personal information may be used to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Respond to customer service requests
  • Process returns, refunds, or exchanges
  • Prevent fraudulent or unauthorized transactions
  • Improve our website, products, and services
  • Communicate important information regarding your order or account
  • Comply with applicable legal and regulatory requirements

Where required by law, marketing communications will only be sent with the appropriate consent.

Payment Security

All payments are processed through secure third-party payment providers available at checkout.

Corthane does not directly store your complete credit or debit card details.

Payment providers may process your payment information in accordance with their own privacy and security policies.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website performance, and support essential website functionality.

Some third-party services used by our website may also place cookies or collect technical information.

You can manage cookies through your browser settings where applicable.

Sharing of Information

We may share limited personal information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website and e-commerce service providers
  • Customer support providers
  • Analytics and security services

These parties are provided only with the information reasonably necessary to perform their services.

We do not sell personal information for direct monetary payment.

Information Protection

We take reasonable administrative, technical, and organizational measures to help protect personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Maintain business and accounting records
  • Resolve disputes
  • Prevent fraud
  • Meet legal and regulatory obligations

When information is no longer required, it may be deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or use third-party applications and services.

Corthane is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Website:
corthane.shop

Email:
mia66889@outlook.com